Contact Support

Email us at support@tailtreatco.com. We read every message. Include your order email and, if you have it, your Stripe receipt or checkout session so we can find the order.

We can help with:

• Where an order is in the shipping process
• Damaged, missing, or incorrect items
• Returns and refunds
• Product questions before you buy

We ship supplier-direct. Replies usually go out within one or two business days. We do not have a walk-in shop or a phone line.