FAQ Help Center

How long does shipping take?

Most orders are handed to a carrier within a few business days after payment. Because items ship from our suppliers, transit often takes 1–4 weeks depending on the destination and customs. See our shipping page.

Do you offer free shipping?

Yes. Standard shipping is free on every order. The price on the product is the final price.

What is your return policy?

You can request a return within 30 days of delivery. Details are on our return policy page.

Where do products ship from?

We are a dropshipping store. Items are purchased from third-party suppliers after you order and are sent to the shipping address collected at Stripe Checkout. We do not keep our own warehouse stock.

What currency do you charge?

Prices on the site and at checkout are in US dollars (USD). Your card issuer may convert the charge if your card is in another currency.

How do I contact you?

Email support@tailtreatco.com or use the contact page.